Directions: We are half a block away from Jefferson Street, in Oak Cliff. Our parking lot entrance is on Sunset, between Tyler & Polk. Tyler St and our parking lot, both have free parking.

How to enter the building: If your provider uses our collective Jane Appointment Platform, you will receive the code in session verification notifications (SMS and/or email). Our building is locked at all times, and we ask all Members to not open the door to anyone, for safety - so please ensure you have your code.

If your provider does not use our collective Jane Appointment Platform, please ask them to confirm the code with you before you arrive. If you have any questions, contact the provider whose services you have booked, directly.

Our office is a community space, without a dedicated front desk manager. All appointment check-ins are self service. The majority of our Providers use the Collective Jane Appointment Platform — for those who are seeing a Provider that uses our shared platform, check in through scanning the QR code hanging on the entry doors to our space, and follow the prompts to sign-in to your appointment. (This further alerts your Provider of your arrival.)

For those who are seeing Providers who do not use our shared booking platform, kindly alert your Provider of your arrival through their dedicated form of communication.

Enjoy a glass of water from our Berkey Filter system + for days we have a coffee pop-up in the space, we encourage you to purchase a coffee!

Take a seat at any of our Open Lounges or at the Community Table. Your provider will come to find you soon!

Sometimes sessions run a few minutes over, or our Provider has to step away to collect themselves quickly between sessions. Providers will connect with you if they are running more than a few minutes late.

Office Culture: We hope to feel like you’re being welcomed home, when you come through our doors. We strive to do our best to make everyone feel like a family.

Every Member’s needs are unique, just like yours! We encourage a thoughtful atmosphere where you consider how many Members we see are highly sensitive, in a healing state, or struggling. With these delicate stages of life, we hope you’ll join us in creating space for others through your own calm attitude.

While we love to see the little ones play, and have a dedicated Play Room for them to enjoy (along with play baskets in every lobby), we ask that you refrain from running up and down the back ramp or the hallways.

We love laughter, and ask that you avoid screaming.

While our doors are locked at all times, Members enter and exit the building frequently, and with our main entrance stepping out to a busy street, we ask that you keep your kiddos close to you at all times and never leave them unattended.

Whoever you book a service with, is the individual you should speak to about said service.

Remember, every Provider in the space is their own business, so please make sure to double check that they use the collective booking platform, or if they have their own system with which to communicate and/or book through.

You will find the booking information in the Provider’s Bio, if they do not use our Jane Scheduling System.

All of the Providers are their own, individual businesses. We work together to share the building and cultivate collective, community opportunities for increased affordability and accessibility. We are a collective through our shared values, resources and goals.

If you have questions about your appointment, scheduling, etc, please connect directly with the Provider you are booking an appointment with.

If you wish to get in touch with the Founder, Dr Lexi, to discuss your participation with the collective or our nonprofit’s efforts, you are welcome to email Dr Lexi at the company email here.

Each provider is unique, and will offer different discounts per the type of appointment cancellation.

The majority of our Providers have a 24 hour cancellation policy, charging 50% of the fee of the appointment with sessions cancelled in less than 24 hours. Providers have the right to charge the full price of an appointment if you are a no call/no show.

If there is an emergency, please connect with your specific provider to alert them of this - and to further discuss their unique cancellation policies.

Card on File: All appointments must have a Card On File, attached to your Member Profile, to book an appointment. Appointments booked without a Card On File will be required to add one at the beginning of the appointment. Having a card on file before your appointment allows you to receive the most amount of services and education during your time with your Provider.

Auto Draft: If you decide to go on Membership with any of our Providers, know that the card on file will be utilized to auto-draft on the dedicated date said Provider has chosen to run their memberships, every month.

Communication is required by the Member, if they choose to cancel their Membership. Communication MUST be provided 72 hours BEFORE your Membership is auto-drafted the following month. Any late cancellations will not be refunded.

Late Fees: If your card is declined, at the time of running your payment after your session, your Provider has the right to incur a late fee. By booking a Provider at Our Wellness Community, you are agreeing to pay a Late Fee if your payment does not run on the day of the original transaction, or on the auto draft of the membership renewal date. Please connect with your Provider if you have questions about their individual Late Fees.

Our Wellness Community & Our Birthing Home (our Nonprofit affiliate), utilize your contact information for marketing purposes — if you have consented to this use during your Profile Set-Up or by signing up for our community’s engagement online (ex. our newsletter sign-up in our website’s footer) or an event. We do not believe in sharing or selling your information, and will only ever connect with you, through your shared information, through our own digital channels, in regards to sharing our collective updates, services and growth.

For Privacy Policies concerning our Jane Appointment Platform, please see your individual Provider and their dedicated waivers and privacy policies, according to HIPAA Standards.